Head of Service
The Head of Service (HOS) serves as the designated Facility Administrator for the residential care facility, overseeing all clinical services at Sorrel Leaf Healing Center. This role is held by a Licensed Clinical Social Worker (LCSW) with 2 years post licensure in the State of California and ensures the delivery of high-quality, trauma-informed care to youth and families while maintaining strict compliance with regulations from Community Care Licensing (CCL), the Board of Behavioral Sciences (BBS), and the Department of Health Care Services (DHCS).
The Head of Service is responsible for day-to-day management of Sorrel Leaf’s interconnected programs (residential treatment, mobile crisis response, and aftercare) and plays a pivotal role in supervising clinical staff and interns, providing clinical consultation after hours as needed, ensuring documentation compliance, developing therapeutic models, and building a culturally responsive, therapeutic philosophy of care in collaboration with the Director of Service.
Salary Range: $117,000 - $137,000
Hiring Range: $117,000 - $119,496
Reports To: Executive Director
Monday - Thursday
9:00 am - 5:00 pm
On-Site | Eureka, CA
The Head of Service (HOS) serves as the designated Facility Administrator for the residential care facility, overseeing all clinical services at Sorrel Leaf Healing Center. This role is held by a Licensed Clinical Social Worker (LCSW) with 2 years post licensure in the State of California and ensures the delivery of high-quality, trauma-informed care to youth and families while maintaining strict compliance with regulations from Community Care Licensing (CCL), the Board of Behavioral Sciences (BBS), and the Department of Health Care Services (DHCS). The HOS is responsible for day-to-day management of Sorrel Leaf’s interconnected programs (residential treatment, mobile crisis response, and aftercare) and plays a pivotal role in supervising clinical staff and interns, providing clinical consultation after hours as needed, ensuring documentation compliance, developing therapeutic models, and building a culturally responsive, therapeutic philosophy of care in collaboration with the Director of Service.
Responsibilities and Duties
Program and Clinical Oversight
Manage daily clinical operations across residential, mobile response, and aftercare programs.
Conduct ongoing program assessments, performance evaluations, and outcome tracking.
Ensure attainment of programmatic goals and contractual deliverables.
Serve as Administrator for the residential facility, ensuring compliance with all Community Care Licensing requirements.
Maintain compliance with federal, state, and county regulations, including Medi-Cal and CalAIM standards.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications
Master’s degree in Clinical Psychology, Social Work, or a related field.
Current and active California licensure as a Clinical Social Worker (LCSW).
At least 2 years post licensure with completion of BBS-approved clinical supervisor training.
Preferred Experience:
Proven leadership experience in a role such as Program Director, Associate Director, or Chief Program Officer.
Strong background in performance and operations management.
In charge of tracking and reporting on the department’s budget.
Strong familiarity with the payer and insurance system of care (MediCal and private insurance) and referral pathways in Humboldt County.
Experience with CalAIM documentation.
Familiarity with community outreach, particularly within Indigenous, rural, or underserved communities.
Experience delivering presentations and creating audience-specific written materials.
Applicants who are members of, or affiliated with, federally recognized tribes are strongly encouraged to apply.
Other Requirements: ● Must be at least 21 years of age. ● Health and tuberculosis screening (provided at company’s cost) prior to the first day of employment. ● Must pass a LiveScan background check. ● Ability to work on site, in person, 32 hours a week. ● Ability to respond within 30 minutes to on-site on-call needs.
We recognize that ideal candidates may not have all of the listed experience here.
We encourage you to apply even if you feel you do not meet all of the qualifications.
Apply to be a part of the Sorrel Leaf team.
Once you have completed your application, upload your documents here.